OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
135 ratings and 100 comments received in the last 90 days.
14 March 2025
Nigel Emberton and Phil Cole were very pleasant to deal with. No pressure and we feel we got a great deal. When I had to change delivery date last min they accommodated and even ended up buying my Land Rover, taking hassle off of us and we got good £
14 March 2025
As above
12 March 2025
Was a very quick and smooth process from purchasing the mini and sorting the finance side of it too.
12 March 2025
Great people to deal with: Ella Laywood & Phil Cole
10 March 2025
Great help with selection the car and a great handover of the vehicle. The finance arrangements were made painless and simple.
10 March 2025
This was the second car that Phil Croydon has helped us chose, he was fantastic as always.
09 March 2025
David never fails to be spot on with getting me in the right car and the deal. Bonus points for having a laugh as this all takes place
07 March 2025
great survive wonderful experience
04 March 2025
As above, an excellent expernce.
20 March 2025
Super service and great happy helpful & knowledgeable team !
19 March 2025
Brilliant
19 March 2025
All the stuff they are great mainly feel welcomed and nothing was a hassle for them
19 March 2025
My car was in for a recall and all work free - peace of mind that it's all done
18 March 2025
I had updated the media software to the LCI and was not told of how deep the recall software update would be. LCI media software gone. I was told I had 7mm of brake pad and within 2 weeks my car is telling me to get new brake pads.
18 March 2025
Upon collection my wife went to the service desk and was greeted with 'dropping off I presume' she said collection and he just threw her the keys and said he didn't work on service. Wife asked where it was parked and was told somewhere out there.
18 March 2025
Peter Mizen was excellent. Brilliant customer service.
17 March 2025
Always satisfied when I visit
17 March 2025
Polite staff
16 March 2025
Excellent first class service
14 March 2025
As above